SMILE! You’re on vacation
Vacations is something we don’t take lightly. Whether this is your very first time to the area or your annual family getaway we want to make each and every minute of it both memorable and enjoyable. Below we’ve outlined some of what you can expect during your stay with us. Beyond just renting you four walls, we love to go the extra mile and make your visit with us extra special so be sure to get in touch with us and let us know of any special occasions, celebrations, etc. See you soon!
Arrival & Departure
Check In is any time after 4:00P and checkout any time before 10:00A. Early check in and late checkout may be available, inquire the day prior to arrival/ departure.
Contactless Check-in
We are happy to offer contactless check-in at all of our properties. Guests will use the digital code they receive 2 days prior to arrival to access their property. Should anything be needed during your stay, were just a quick call away. On checkout day, just be sure to depart prior to 10:00A.
Towels & Linens
Guests will arrive to each of our properties to find each bed fully made up with a towel setup (1 bath towel/ 1 hand towel/ 1 wash cloth) per person per the posted maximum occupancy as listed in the website listing. While were unable to bring additional linen/ terry beyond the max occupancy, all of our homes have washers and dryers with most of our properties having dual laundry rooms.
Damage Waiver
Each one of our properties comes with rental damage protection in the event of accidental damage. This covers things like the occasion broken glass, wall scuffs, broken coffee pot.
Rental Agreement
Guests at all of our properties must sign a digital rental agreement prior to receiving any arrival details/ access information. The agreements are pretty straight forward and can be reviewed before booking.
Concierge
You’re just visiting but we live here! Be sure to tap our extensive knowledge base for all things including great restaurants, special events, tips and tricks, off the beaten path attractions, special occasion planning, etc.
Maintenance
While we never anticipate anything breaking or failing during a guests stay, things happen that are not always in our control but rest assured our response time is one of the many things that set us apart from the rest. We can usually respond to most common issues in < 1 hour.
Internet
No slow internet speeds here, all of our properties have wireless internet access available with speeds ranging from 100mbps all the way to 1,000mbps.
Pool/ Spa
A small collection of our properties have their own private pool and spa. We always recommend supervising children and never swimming alone.
Snow Removal
With very exceptions, during the winter months, all of our arriving guests will find our homes to be plowed and shoveled prior to their arrival. Most companies we engage with for snow removal services will visit once after 4-6” have fallen and then again every 24 hours until the storm is over. All of our properties have shovels and salt available for guest use. It goes without saying, this is a mountain town. Always be careful while driving, walking, and definitely arriving to your vacation home for the first time in winter conditions.
